Delivery Policy

Orders in Srinagar or Anantnag are typically delivered within 7-10 days. Orders in other areas of Kashmir may take up to 15 days for delivery. Orders outside Kashmir can take approximately 15 days for delivery

Before placing an order, please review our size chart closely!

Order Cancellation

You can cancel an order that has not yet been shipped by emailing us at OR by canceling under your order history (through My Account)
After order has been shipped, it cannot be cancelled and the return policy mentioned below is applicable.

Return Policy

In case our product is defective or there is a size issue, we will accept returns within 3 days of delivery and issue a full refund. To request a return, please email us at OR by requesting return under your order history (through My Account).

The returned product must be in its original packaging and in the same unused and unwashed condition as received.  For customers outside Kashmir, return shipping charges will be billable to the customer. 

Products on sale (like Eid sale) can NOT be returned or exchanged.

Exchange Policy

If you would like to exchange a product, the return policy listed above will be applicable. Please email us or request it via My Account.  Please mention in the email the product you would like to exchange it with.  Any price difference will be billed or refunded to the customer, as applicable.